http://knowledgebank.iwr.co.uk/ Use IThound RSS Feeds to keep up-to-date with new research on the topics that are most important to you. Performance Management For The Midsize Organization: Strategies for Uncertain Economic Times Featuring Research from Gartner As a financial executive, you know that your management and investors are pushing you for more data and better answers. Business leaders have a critical need for information when they need it and powerful financial performance management (FPM) suites have become “must have” management tools. http://knowledgebank.iwr.co.uk/ithound/view_abstract?id=2051 Guide to selecting service management software This guide provides you with the right advice that will help you ensure that the service management implementation process is as smooth and successful as possible. http://knowledgebank.iwr.co.uk/ithound/view_abstract?id=1791 ITIL Version 3 - Best Practice and what it offers your organisation ITIL's chief architect, Sharon Taylor has authored this whitepaper to help the ITSM community understand the changes to ITIL and how the new version provides major benefits to existing ITIL practitioners and those considering adopting ITIL. http://knowledgebank.iwr.co.uk/ithound/view_abstract?id=1671 ITIL V2 Process to V3 Service – Is it Worth it? This web seminar examines the differences in service approaches between ITIL V2 and V3, allowing you to decide if upgrading to V3 is the right choice for your organisation. http://knowledgebank.iwr.co.uk/ithound/view_abstract?id=1672